Frequently Asked Questions from our cnc machines clients:

If there is any questions,  please feel free to contact us or send a message.

♦ Question: I need a cnc router, can you give me some suggestions?

Answer: Sure, we will give suggestions of the most suitable machine, before that we need to know some informations such as effective processing area, materials etc. to make sure main parameters.

Question: Which kind of materials can be processed on this machine?

Answer: Wood, mdf, stone, acrylic, glass, plastic, foam, aluminium, copper, and almost all kinds of non-steel materials.

some samples made by cnc routers

♦ Question: Are you a factory or trading company?

Answer: We are the manufacturer and we have 10 years factory experience. As only the machine made by ourself, quality can be trusted, and the most important thing is that we can do better after sales service. We know how to fix the problem of every part easliy, so welcome to visit to our factory.

cnc machine factory view

Questions: Can I process round /cylinder workpiece such as chair legs ?

Answer: Of course, Only need to add a set of rotary device, you can engrave all kinds of cylinder materials.  

wood chair legs made by cnc router

Question: How long is the delivery time?

Answer: For standard machines, it will be 7-10 days; For non-standard machines and customized machines according to clients’ specific requirements, it will be 15 to 30 days.

Question: How should I pay for my order ? what is the procession of this purchase ? long is the delivery time?

Answer: You can do 30% prepayment at first, then we will start to make production. When the machine is ready , we will take pictures to you, and then you can do the ballance. After we have got your payment. We will send the machine to you.

If there is any question, please feel free to mail us or call +86-15064026772 to get more details.

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