Our Mali friend has very tortuous buying experience. It can be said that we were able to reach a cooperation based on the trust of both parties in each other.
At the beginning, what the customer wanted to buy was a CNC router machine. We had a good talk at that time. The machine was very suitable for the customer’s processing needs, and the price had been determined after discussions. The customer is very satisfied with our machine. And after careful consideration, the customer decides to trade with us. So we sent PI and the customer paid the deposit.
After we received the deposit, we started to produce the machine. After a month, the production of the machine was completed, and it all went smoothly. But when the machine was completed and the customer needed to pay the final payment, an accident occurred.
1610 CNC CO2 Laser Cutting Machine Kits for Sale
As we all know, there are many scammers in the shadow of the foreign trade industry. They wait for the opportunity all the time, want to substitute the fake for the genuine. They will exchange the bank account of the exporter with their own, and let the customer pay. Unfortunately, this time it came to us and our client got scammed with the final payment!
This is a very heavy blow to both of us and the money is not a small amount. We can’t believe it happened, but the truth is, it happened. The client and we had a struggle, but we had a lot of trust in each other during previous negotiations. We know it’s not anyone’s fault. So we finally accepted that reality and started working together to find a solution.
Cheap 1610 Laser Cutting and Engraving Machine for Beginners
Since the customer has no extra money to pay us the balance,but the machine has already been produced. In the end, we decided to put the customer first and put the produced machine on hold. We renegotiated with the customer and chose a 1610 laser machine as a replacement for the previous CNC machine based on the deposit he had paid.
But in fact, this is a great loss to us. It is a bad situation if the machine that has been produced has been placed in the factory. But we still solved the accident perfectly for the customer. He can still use the 1610 CNC laser cutting machine to cut the material he wants to cut. Although the cutting thickness is not as good as the CNC he chose before, considering the price, this is already a very good method.
