As a professional CNC machine manufacturer, our perfect after-sales service is our eternal promise to our customers. We not only provide customers with professional pre-sale, in-sale consulting services, and perfect after-sales service is a permanent guarantee for customers. The after-sales service we provide not only includes a series of questions about the installation, operation, and maintenance of the machine, but also to the customer’s site to answer customers’ doubts.

This time our after-sales engineers came to romantic Turkey. Of course, the purpose of our trip is not to go on a hot air balloon. We are here to visit our Turkish users to help users better understand the machine and operate the CNC machine. Our engineers came directly to the user’s processing site. Demonstrate the operation process of the machine, the use process of the software, and the precautions during the use for the customer. In order to help customers extend the service life of our machines, our engineers also specifically explained a series of tips for the maintenance of our machines.

The following is the interaction scene between our engineers and customers. It is our aim to help users solve problems. So no matter if you have any concerns or doubts about the machine, you should not worry about.

If you are still in doubt about choosing a CNC machine manufacturer, choosing the type of machine, and other issues after purchasing the machine, Blue Elephant, a professional CNC machine manufacturer is definitely your best choice. No matter from the production strength of the factory, rich experience in the CNC industry, professional R & D team, or complete after-sales service, etc., choosing Blue Elephant is your best choice.

Leave a message or email to tell us what your problem is. Blue Elephant will do its best to help you.